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City of Richland

625 Swift Boulevard, Richland, WA, 99352, US


City of Richland, Customer Service

Commercial Application for Utility Services

Applications for service must be submitted before 4:00 P.M. a minimum of one business day in advance. Requests received after 4:00 P.M. will be treated as received the following business day. Any requests which fall on weekends or holidays will be scheduled for the following business day. 

For additional questions, please contact customer service at (509) 942-1104 or via email at

Service Address

Effective Date

Date Picker

Has this business had utility services in Richland before?

Do you own or will you be leasing the property?

Date Business Established

Mailing Address

Business Owner Name

Would you like to add an additional contact?

Contact Name

Would you like to add a Property Management company?

Property Management Mailing Address

Upload Copy of Recorded or Notarized Deed

Upload Copy of Lease Agreement

Solid Waste Service Details: 

The Solid Waste Department will coordinate the refuse container type, size, and collection frequency needed for your business. Please contact our Solid Waste Department at (509)942-7490 with any questions.

Lien Notice

If there is a balance and/or final bill owing at this address from a previous resident and full payment has not been received by the final bill due date, the City of Richland shall be compelled to enforce Municipal Codes 3.28 and 14.20.040., which may result in an interruption of service(s). Prior to an interruption of service(s), a phone call or letter will be issued to the customer signing this utility account form.

Deposit Notice

A deposit is required on a leased or rented property unless the customer provides a letter of credit, showing good credit history, from a comparable utility company comprised of the immediate prior contiguous twelve months. The deposit will be held as a security for the payment of any balances, which may become due for utility services at the above service address for the benefit of the named tenant in accordance with the City of Richland Municipal Code 3.26.010. If the account maintains a good credit history for twelve consecutive months as established in the City of Richland’s Municipal Code 3.26.020, the deposit will be applied to the utility account. Otherwise, the City of Richland will deduct any amount due on the account upon termination of service. Any remaining deposit will be refunded by mail to the tenant’s forwarding address or transferred to the tenant’s new Richland address, when applicable. The deposit is non-transferable to a second party.  A deposit may be reinstated at any time if the tenant meets the requirements for deposits per Richland Municipal Code 3.26.010.

Signature Acknowledgement

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