Requests to reinstate utility service must be submitted before 5 P.M. a minimum of two business days prior to the requested suspension start date. Any requests which fall on weekends or holidays will be scheduled for the following business day.
Only authorized account holders are permitted to request account changes.
If you require immediate reconnection or for additional questions, please contact Customer Service at 509-942-1104, option 4 or CustomerService@ci.richland.wa.us.