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City of Richland

625 Swift Boulevard, Richland, WA, 99352, US


City of Richland, Customer Service

Request to Suspend Services

 Requests to suspend services must be submitted before 5 P.M. a minimum of three business days prior to the requested suspension start date. Any suspension requests which fall on weekends or holidays will be scheduled for the following business day. For additional questions, please contact customer service at 509.942.1104 or via email at


To suspend services, the following fees apply:

Electric - $50.00

Water - $50.00

Refuse Container - $20.00

Service Address

Do you own this property?

Full Name

Services to be suspended:

Requested Suspension Start Date

Date Picker

To schedule reconnects and redeliveries, please contact customer service or complete the request to reconnect services form. Reconnects must be scheduled a minimum of two business days prior to desired reconnect/redelivery date and there are no additional fees for reconnecting services.

Only the legal owner of a property is permitted to request suspension of services. For additional information, please contact Customer Service at (509) 942-1104 or via email at 

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